Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at You & Paw Essentials. We currently offer shipping within the United States only. We want to ensure you have a clear understanding of our shipping procedures.

1. PROCESSING TIME
All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or local holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. SHIPPING RATES & DELIVERY ESTIMATES
We currently ship within the United States only. Shipping charges for your order will be calculated and displayed at checkout.

• United States: 10–20 business days (via USPS / Tracked)

Please note: Delays can occasionally occur due to carrier processing times, high shipment volumes, or extreme weather conditions.

3. SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number. The tracking number will become active and show updates within 3–5 business days of shipment.

4. LOST OR DAMAGED PACKAGES
If your order arrives damaged, or if your tracking status shows "Delivered" but you have not received your package, please contact our support team at youandpawessentials@gmail.com within 7 days so we can open an investigation with the postal carrier.